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Service Request

We are here to help.

Please use the form below and provide your contact information in case we need to follow up with you.

First Name

Last Name

Email Address

Phone Number

Your Address

Service Location

Type of Request

We understand that sometimes people get frustrated with us. But please, be respectful when providing us your request. We reserve the right to refuse service to abusive, profane and rude requests.

Describe the issue.

Would you like to provide a photo?

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Personal information is being collected for the purposes of processing a service request and will be handled in accordance with British Columbia's Freedom of Information and Protection of Privacy Act. Questions regarding this collection of information can be directed to the City of West Kelowna's Legislative Services Department by calling 778-797-1000.

For a list of our City departments and contact information, please visit our Contacts Us page.

For urgent issues, please see the following:

Sewer back ups, watermain breaks or leaks, please call 778-797-2246.
Drainage and flooding concerns, please call 778-797-2225.