We are here to help.
So that we may process your service request effectively, please provide your name, your City of West Kelowna street address and your contact information, so that we may follow up with you on your request, or in case we require a bit more information.
For emergencies, call 9-1-1.
For urgent issues, like sewer back ups, water main breaks or leaks, please call 778-797-2246.
For drainage and flooding problems, please call 778-797-2225.
For speed enforcement concerns, contact West Kelowna RCMP at 250-768-2880.
If you don't wish to submit an online request, we can help in other ways:
We have a list below of services we provide, which we'll ask you to choose from in a minute or two so we can get you to the right person.
But, before you proceed, please note, a few services are provided by other governments:
A few things are homeowner's repsonsibilities:
And if you're a Westbank First Nation, Peachland, or Central Okanagan West Electoral area resident, hello neighbour; please visit your local government webpage:
We understand that sometimes people get frustrated with us. But please, be respectful when providing us your request. We reserve the right to refuse service to abusive, profane and rude requests.
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Personal information is being collected for the purposes of processing a service request and will be handled in accordance with British Columbia's Freedom of Information and Protection of Privacy Act. Questions regarding this collection of information can be directed to the City of West Kelowna's Legislative Services Department by calling 778-797-1000.
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