Required fields are marked with asterisks (*)

We want to hear from you!

We want to understand the barriers people face when accessing our programs, facilities, information, services, or support. Share your experiences, suggestions for improvement, or positive feedback to help us make West Kelowna more accessible.

First name

Last name

Phone number or email:

What would you like to share?

A barrier I’ve experienced

A barrier someone I know has experienced

A positive experience

Please describe your experience. Include as much detail as possible: What were you or someone else trying to do or access? Where did this occur? How did it impact you?

Do you have recommendations for improvement? What could the City of West Kelowna do to reduce or eliminate this barrier?

Tell us about a positive experience (optional). What initiatives or actions by the City have had a meaningful impact on accessibility or inclusion?

Optional - Additional questions or comments.

Optional - Please provide your name and email in case we require any additional information or follow-up.

Privacy note: Personal information on this form is collected pursuant to the Community Charter/Local Government Act, and will only be used for the purpose it was collected. Your personal information will not be released except in accordance with the Freedom of Information and Protection of Privacy Act. Questions about the collection of personal information may be referred to the Corporate Officer, 3731 Old Okanagan Highway, West Kelowna, BC, or calling 778-797-2250 during regular business hours.